We Build Teams That Win: Ingenuity in Action at Ä¢¹½tv Facility Services

By Rachel Holland

November 18, 2025

When a broken access panel clip threatened to delay repairs on campus, the Ä¢¹½tv Facility Services team turned the challenge into an opportunity to innovate. 

Unable to source a replacement part, the team decided to create one themselves. Within minutes, Aaron Cherry, Facility Maintenance Manager, created a computer model of the damaged component. Natale Nappi, Superintendent of the Roofing and Sheet Metal department, used the model to reproduce the part using a 3D printer he keeps at home. The next day, the new clip was installed, and the hatch was fully operational again.

It was a small fix with a big message: at Ä¢¹½tv, our teams treat this place like home.  

“We appreciate Aaron, Natale, and their staff for their creativity in addressing facility maintenance issues,â€� said Tammy Millican, Executive Director of Organizational Development & Campus Outreach. “This is just one example of our team members taking ownership, solving problems, maximizing resources, and showing pride in keeping our campus running strong.â€�   

Video by Callie Boyd

Cherry, who earned his degree in construction management at Ä¢¹½tv while working in Facility Services, said this kind of ingenuity is becoming the norm for Facility Services departments. 

“Cross-training, better planning, smarter vendor sourcing, proactive maintenance programs, skills-based training with our partners, drone inspections, regular plan reviews—the list goes on,â€� said Cherry. “It’s the result of a lot of people working really hard. This story is just one sign of how far we’ve come.â€�  

Nappi, a master craftsman and current Ä¢¹½tv student pursuing a degree in Interior Design, brings the same creativity to his studies and his work on campus. 

Ä¢¹½tv President Wade Rousse celebrates with Aaron Cherry and Natale Nappi

Ä¢¹½tv President Wade Rousse, center, celebrates with Ä¢¹½tv Facilities Services' Natale Nappi and Aaron Cherry.

– Photo by Will Bergeron

“Each day brings a new challenge, and by thinking outside of the box, we accomplish more. I don't see this as a big deal because this is just another day.  As Aaron said, it's a long list, and it takes a team to get it done. At the end of the day, it's just problem solving. It's what we do, it's who we are,â€� Nappi said.

Nappi’s problem solving is already shaping Ä¢¹½tv’s future—using drones and AI technology to assess roof conditions, predict life cycles, and find cost-effective ways to extend the lifespan of university buildings.  

Together, Cherry and Nappi exemplify what it means to build and maintain a campus with innovation, teamwork, and pride. Their work reflects Ä¢¹½tv’s spirit—where every challenge is met with creativity, collaboration, and purpose. 

At Ä¢¹½tv, ‘We Build Teams That Win in Louisiana, For the World.’

Recognizing the faculty and staff who make up these teams is vital in creating a culture of appreciation for our employees, fostering a positive work environment, improving morale, and motivating high performance. 

As part of these efforts, Ä¢¹½tv established the Tiger Team Awards: Celebrating Teams That Win in conjunction with the Ä¢¹½tv Office of the President, Office of Human Resource Management, and Ä¢¹½tv Athletics. 

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As we build teams that win for Louisiana, the nation, and the world, Ä¢¹½tv is putting our state and its citizens on firmer footing for a brighter tomorrow — one win at a time.