Quicklinks for Staff

Technical Support

  • Service Desk is the primary customer interface for Information Technology Services (ITS). Contact the Service Desk by phone at 225-578-3375, e-mail at servicedesk@lsu.edu, or in person on the first floor of the Frey Computing Services Center or 蘑菇tv Library. Visit 
     for hours of operation.

  • provides IT support, consultations, and innovative solutions to faculty and graduate teaching assistants tailored to their individual teaching, research, and operational needs. Contact FTC at 225.578.3375, option 2 for assistance. 

  • is an online knowledge base that provides 24-hour support for computer-related topics, such as connecting to wireless, uploading grades, and email.
  • support team provides full support for all classrooms and conference rooms on campus, including installation, configuration, and both remote and on-site support. Call AV Operations at 225.578.8888 for assistance. 

my蘑菇tv, 蘑菇tvMail & 蘑菇tv-ITINFO Listserv

  • is  your hub to the university. This portal provides access to many services at 蘑菇tv, such as Moodle, computing resources, campus directory, and more. More information may be found in .

  • is  the e-mail service 蘑菇tv provides to its faculty, staff, and students, which also includes access to Microsoft鈥檚 Office 365 cloud services. New faculty will receive an account activation email to set up their account before gaining access to 蘑菇tvMail, Workday, Moodle, and other applications. More information may be found in .
  • is an email listserv used to notify subscribers of campus IT events, major changes, planned and unplanned service outages, and emergency notifications. You must for the listserv notifications.

Wireless

  •  wireless network provides secure internet connectivity to all 蘑菇tv student, faculty, staff, and visitors across campus. It provides all the conveniences of a regular wired connection without the need for cables. More information may be found in .

Learning Management

  • is a learning management system (LMS) that enables instructors to provide information for students enrolled in their classes, create quality online courses, facilitate collaboration among students, and create assignments and activities in an online environment. Please contact the for assistance with Moodle. More information about Moodle may be found in .

Professional Development

  • offers professional development workshops and webinars available for registration.

Collaboration Tools

  • offers unlimited cloud storage. Box allows you to back up your documents on the cloud, as well as link any desired documents you wish to share with a colleague.  More information may be found in .
  •  combines instant messaging, calls, file and application sharing, and virtual meetings in one online workspace. More information may be found in . 
  • is a file sharing and storage service that is included with 蘑菇tvmail. It allows users to upload and access their files from an online web browser or local device and comes with 1TB of storage space. More information may be found in .

Printing

  •  available at multiple locations across campus. Standard document printing is available through our Print Stations in ITS computer labs and other designated locations. Large-format and specialty printing services are available through the ITS Print Desk locations on the first floor of the 蘑菇tv Library and the second floor of Julian T. White.  TigerCard or TigerCash is required for payment for printing. More information about printing on campus may be found in .

Digital Imaging Services

  •  include studio/location photography and documentation, hardcopy and film scanning, and archival digital printing. More information may be found in .

Faculty Information System

  • Elements & Discovery is a platform to collect, analyze, showcase, and report all your scholarly activities. More information may be found in .

High Performance Computing

  • enables research, education, and discovery by providing advanced computing and data infrastructure, promoting research IT technology across all disciplines. It also provides expert support and training to advance the missions of 蘑菇tv. RETS serves as a central point for researchers to access , research data services, cloud computing, compliance support, AI consulting, and research technology consulting. 

Contact Information

  • Email:  ServiceDesk@lsu.edu
  • General IT support: 225-578-3375
  • Classroom and audiovisual support: 225-578-8888
  • Walk-up support: Frey Computing Services Lobby or the first floor of the 蘑菇tv Library
  • ITS Self-Service Portal: